Booking
Important Information
Check-In
Until 7 p.m.: You will be charged for the full day.
Starting at 7 p.m.: You will not be charged for that day.
Check-Out
Until 1 p.m.: You will be charged for the full day.
Starting at 1 p.m.: You will not be charged for that day.
Reservation Fees
< 2 weeks in advance: +10% of the total amount
< 1 week in advance: +20% of the total amount
< 48 hours in advance: +30% of the total amount
< 24 hours in advance: +40% of the total amount
Special Offers
≥ 10 days: -10% off
≥ 15 days: -15% off
≥ 20 days: -20% off
Cancellation Fees
2 weeks in advance: 20% of the cost of the stay
1 week in advance: 30% of the cost of the stay
< 1 week in advance: 50% of the cost of the stay
Would you like to book a stay for your furry friend?
Contact us via WhatsApp and make your reservation in advance!
BookFrequently Asked Questions
What is Pet Care Valley?
Pet Care Valley is a project dedicated to animal welfare, created with love, professionalism, and veterinary expertise. We care for your pets as if they were our own—with time, patience, and genuine attention.
Where are you located?
We’re located in the West Zone, but we provide services in several nearby areas.
Do you provide medical treatments or administer medication?
Yes, we have training and experience in veterinary nursing, ensuring proper care for senior pets, including medication and specific care. You just need to provide the details and instructions in advance.
What if my pet gets sick during the service?
We will contact you right away and, if necessary, take the animal to the recommended veterinarian.
Do the animals need up-to-date vaccinations and deworming?
Yes, it is mandatory. This ensures the safety and well-being of all guests.
What kinds of animals do you care for?
We mainly take care of dogs and cats.
How does the reservation process work?
It’s simple: choose the service and dates, share your pet’s information, and we’ll take care of the rest. We’ll confirm availability, send you a price quote, and schedule a meeting.
Spots are limited—the sooner you book, the better we can ensure you get the ideal time slot and personalized care.
Family Accommodation: How many animals are allowed at one time?
We limit the number of guests to ensure peace and quiet, comfort, and personalized attention.
Family Accommodation: Can I visit the place before the stay?
Yes! Visitors are always welcome, by appointment.
Family Accommodation: What should I bring for the stay?
Please bring your pet’s usual food, a bed or blanket, favorite toys, and any medication (if needed).
House and Pet Sitting: Is it safe to let someone stay at my house?
Yes! All house/pet sitters are verified and can provide references or reviews from previous stays. In addition, you can set rules and schedules and even sign a short agreement to ensure everything is clear and secure.