About us
What is Pet Care Valley?
Founded in January 2024, Pet Care Valley is a service dedicated to the care and well-being of pets, offering customized solutions to meet the needs of every furry friend. Created with the goal of ensuring that pets receive quality care even when their owners are away, Pet Care Valley combines a love for animals with professionalism and experience.
It was created to fill an important gap in animal care. The goal is to give owners peace of mind, knowing that their four-legged companions are in safe hands, and to promote animal well-being through practical, reliable, and personalized solutions.
With an approach that combines care and responsibility, Pet Care Valley is your partner in caring for the ones you love most.
Our mission
Pet Care Valley’s mission is to provide excellent care for pets, ensuring their physical and emotional well-being, while giving their owners peace of mind and confidence.
With personalized services and a caring, professional approach, Pet Care Valley strives to be a leader in animal care, fostering a bond of respect, love, and responsibility among pets, owners, and caregivers. Every action is guided by a commitment to providing safety, comfort, and quality of life for animals.
Our values
Transparency and communication
We provide guardians with clear and honest information in order to maintain our clients' trust.
Informed empathy
Not only do we love animals, but we also understand them and know how to interpret their behaviors and signs of stress and discomfort.
Caring with science
The animals are cared for by professionals trained in veterinary nursing and biology; this ensures greater vigilance, prevention, and the ability to respond to early signs of illness.
Responsible proximity
The fact that we remain a relatively small company serves an important purpose: to ensure that our services are as personalized as possible, without compromising their quality.
Continuous evolution
Learning is a constant process that takes place in all departments. It is in these departments that we learn about behavior, routines, the human-animal bond, and emerging clinical practices.
Ethics over convenience
None of our decisions are made lightly: we carefully consider every decision, always respecting animal welfare and the guardian’s autonomy.
Our team
At Pet Care Valley, we value professionalism and a love for animals!
Adriana Martins
She believes that every furry friend deserves to be treated with respect, attention, and lots of love, and she works every day to ensure that owners and their four-legged companions have the best experience possible.
Fátima Carlos
With dedication and attention to detail, she ensures that every animal receives personalized, loving care, promoting comfort, well-being, and peace of mind. Her commitment to excellence reflects the essence of Pet Care Valley: treating every furry friend as unique and special.
Madalena Valentim
She pays close attention to detail and always strives to ensure the greatest comfort in every service she provides, minimizing stress for the animals during their stays.
Sylvia Arêas
She cares for each animal with attention and lots of love, and this is reflected in her work as a pet sitter at Pet Care Valley.